A Retail View From Hong Kong (part 1 of 2)

As we enter 2013, Hong Kong’s economy appears to be gathering momentum, once again. After growing by just 1.4% in 2012, the slowest rate of growth since the Global Financial Crisis, most economists have penciled in real GDP growth of about 3.0% y-o-y in 1Q13. Leading the recovery has been the retail sector. Retail sales through the first two months of the New Year were up by 15.8% y-o-y, more than double the 7.6% y-o-y growth recorded in 4Q12, and with growth visibly stronger across all consumer items.

Retail sales have been supported by a tight labour market, the seasonally adjusted unemployment rate stood at just 3.5% at end-1Q13, and the steady growth in visitor arrivals, which was up by 13.5% y-o-y in 1Q13. Visitor arrivals from mainland China, Hong Kong’s largest tourist market, grew by 20.3% y-o-y over the same period with those visiting the city using the Individual Visit Scheme growing by 23.1% y-o-y. What makes these early set of numbers even more promising is that growth has been achieved with very little support from the city’s investment markets and a continuing slowdown in China’s economy, which grew by just 7.7% y-o-y in 1Q13.

Led by the robust growth in retail sales, the city’s retail leasing market was vibrant and continued to be well supported by steady tenant demand. International retailers remained positive on the outlook for the city’s retailing sector, with many still viewing Hong Kong as being an essential part of their broader China growth strategy. Interestingly, Hong Kong is also fast becoming a popular entry point for mainland Chinese brands looking to expand their business into international markets.

In spite of the optimism in the market, retailers generally remained cost sensitive, especially with rents entering the New Year at record high levels. In the majority of cases, retailers were either unable or unwilling to commit to higher rents, opting to lease smaller shops in traditional core retailing locations or opening stores in off-prime locations. The growing hesitancy among retailers to chase higher rents resulted in rental growth moderating in 1Q13.

The limited availability of retailing premises and high asking rents in traditional prime retailing locations also continued to drive leasing demand into secondary streets. Gough Street in Sheung Wan, for example, is now packed with international retailers and high-end restaurants due in part to its proximity to SOHO precinct. Likewise, Yiu Wa Street in Causeway Bay, has been attracting strong interest from retailers with retailer UGG more recently announcing plans to open a flagship store on the street. Others are choosing to set-up shops in shopping centres further afield, in areas such as Shatin, Yuen Long, Tuen Mun and Tseung Kwan O. Renowned lingerie brand, Victoria’s Secret, for example, will be opening one of their two new shops in 2013 in Shatin New Town Plaza.

 

Tom Gaffney
National Director & Head of Retail, Hong Kong
Jones Lang LaSalle
Tom.Gaffney@ap.jll.com

Viva Las Vegas!

I’ve been coming to RECon for nearly 20 years and am always impressed with how well ICSC delivers on this important conference. I had dinner last night with the JLL Retail team and some of our key clients including Greg Greenfield, Joe Saunders and Al Diaz. Dinner was good, the wine was even better but it was the conversation that wowed me. The retail sector continues to improve and when consumer confidence takes hold – watch out! The retail sector will be on fire and the lack of development over the past few years will prove to be a constraint, pushing up rents and creating an imbalance in the supply and demand dynamics. That’s why the deal-making at RECon is so important and relevant. Getting leasing deals done today will help buoy the sector immediately and in the future.

It’s an exciting time in the industry and at JLL Retail. As the retail sector continues to evolve so does our team. We are growing by leaps and bounds in the local markets, bringing on key brokers in Dallas, SoCal, Florida, Charlotte and the Midwest. Our national “mall” platform sets us up to grow in the local markets and really help our clients – both retailers and landlords of retail space. JLL Retail’s broad platform including management, leasing, consulting, investment sales and tenant rep are second to none in the retail sector and was built with the mindset of providing value to our clients.

I look forward to next year’s conference to see how far the sector has come and to see much far my JLL Retail team has grown.

Viva Las Vegas!

Roger Staubach

Robust Retail at RECON!

As JLL heads into ICSC, Greg Maloney, Americas CEO of JLL Retail says the retail market is robust, with sales picking up.

 

 

 

 

 

 

Stay connected with JLL Retail at the 2013 ICSC RECON in Las Vegas.  Check out our blogs, videos, tweets and news at www.us.joneslanglasalle.com/icsc

Greg Maloney
President & CEO
greg.maloney@am.jll.com

 

Show JLL Your Skyline

Every Skyline has its own special story to share, and who better to tell the story than the people living there!

Jones Lang LaSalle has officially launched its first social media campaign, titled, “Show JLL Your Skyline” as part of its prestigious 2013 Skyline Review. The Skyline Review takes a deep dive into the commercial real estate markets of 34 cities throughout the nation, capturing trends in supply, demand, pricing, investment and demographics — but the JLL team is looking to tell your city’s story through a picture. We want to see if the saying, “A picture tells a thousand words” is really true! 

To participate capture an original photo of your U.S. city skyline and tell JLL the story behind the picture on Twitter or Instagram using the hashtag #ShowJLLYourSkyline. By submitting an original photo, you are entered to win $500 to use in connection with a trip to the city of your choice to see its famous Skyline! The photo contest will run from March 6th through March 27th, 2013, and the winner will be selected on April 1, 2013 – no joke!

 Here’s how the contest works:

  1. Take a photo of your city’s Skyline, anywhere in the United States
  2. Log on to Twitter or Instagram and send @JLLNews your photo and a description using #ShowJLLYourSkyline
  3. By submitting a photo, you are entered to win $500 to use in connection with a trip to the city of your choice to see its famous Skyline 

Don’t have an account? Create one at no cost on Twitter and Instagram!

A Mall Rat in a Small World

For many years, the mall has been a place to hang out for young people, specifically the pre-driving teenage years of 12 to 15.  It’s that wonderful moment in your youth when your parents finally trust you enough to let you out of the house on your own.  I remember many weekend days spent at the Florence Mall in Northern Kentucky, hanging out at The Coffee Beanery where my friends Dana and Heidi made lattes, or casually walking by the record store where some of the older guys from my high school worked.  I didn’t have much money to spend but I’m sure I tried on all the clothes at 5.7.9 and DEB.  It was a social gathering place for me as it still is today for many teenagers. 

I remember one particular trip to the mall that has since been a source of family amusement at any reunion.  I was 15 years old.  My friend Dana (the Beanery barista) was 16.  She could drive and she had a car – a 1998 navy-blue Ford Escort with a 6 disc CD changer in the trunk.  She was my ticket to freedom at the time.   We had planned to meet up at the mall, shop for prom dresses or something similar, and then go back to hang out at her house.  It was all pre-arranged, my dad would drop me off (mom was out of town) and Dana would bring me home later that day.  After we left the house to head toward the mall however, I was unaware that Dana was calling the home phone and leaving a message to the effect that she wouldn’t be able to make it to the mall for some reason I cannot recall today.  So my dad dropped me off at the mall and I waited.  This was a time before cellphones and after the cost of a payphone went up from Here’s a quarter, call someone who cares to $0.35.  My dad and sister went home, didn’t check the voicemail (an action my father will never live down) and proceeded to collect their bikes for a 20 mile back-ride around the Cincinnati / Northern Kentucky airport.  Meanwhile, I waited… and waited… and waited… I circled the entire mall multiple times, like a 6:30AM 85-yr-old mall-walker.  I made several trips to the payphones under the escalators and used up all of my coins trying to call Dana and my dad.   Before I knew it, the mall was closing.  Stores were pulling down their gates and people were leaving.  I had to let mall security know I was still there.  I think someone from the mall office offered to let me call home again.  I had already left several voicemails.  I waited with the mall cop at the main entrance for what seemed like forever, when my dad’s truck finally pulled into the parking lot.  It was a traumatic moment in my life but I imagine it was even more traumatic for my father! 

Jump to 15 years later and I’m telling this story to one of my bosses, Steve Yenser, our National Director of Retail Markets for Jones Lang LaSalle, and he recalls that was the same time frame he was overseeing the management of that mall with a different company, and our head of Retail Development, Larry Jensen, was the onsite general manager.  It could have easily been one of them trying to help me out all those years ago.  They probably had a good laugh that night about the little abandoned teenager sitting out on the curb of the mall entrance with the mall cop past closing.  Little did they know she’d be working with them more than a decade later.  I like to think my days as a mall rat help me do my job in retail real estate just a little bit better.  I know those hours spent at the mall had a huge impact on my social life and had cell phones been around, I could have easily been mayor of the mall on Foursquare!

Cindy Radney
Digital Marketing Manager
Jones Lang LaSalle Retail
+1 (407) 782 1558
cindy.radney@am.jll.com

Jones Lang LaSalle – Retail Predicts the Super Bowl!

My friends and colleagues will tell you I love Football and Retail equally, so whenever I can combine those two loves, it makes for a great day.  Well, for the third straight year, Jones Lang LaSalle and its Executive Chairman of the Americas, Roger Staubach, are making predictions for the Super Bowl based on commercial real estate vacancy rates. 

 While sports experts and Las Vegas oddsmakers look to point differentials, quarterback ratings and other on-the-field stats, Roger and the JLL team are once again sticking with what they know best — commercial real estate — to determine their pick.  Though JLL formally uses office market statistics for its yearly prediction, I love retail and I love sports so I thought, why not look at it from a retail perspective.  By analyzing the last five years of retail vacancy rates of past Super Bowl teams, it was the city with the lower vacancy rate that proved who would come out on top.  That means this year’s prediction – when looking at retail statistics – is the San Francisco 49ers which have a 2.8 percent vacancy rate compared with Baltimore’s 5.9 percent vacancy rate for all types of retail.  Plus, with my son having recently moved to the Bay Area as the offensive line coach of the University of California Golden Bears, I even more fully believe in the Retail team’s hypothesis. While Super Bowl MVP and Executive Chairman of JLL agrees with the firm’s office hypothesis which predicts the Ravens will win, his heart is with the retail prediction of the 49ers! 

For more news, videos and research resources on Jones Lang LaSalle, please visit our U.S. media center Web page.  Bookmark it here:  http://bit.ly/YiwJP4

Steve Yenser
Executive Vice President, Retail
+1(404)995-6336
steve.yenser@am.jll.com

 

Bring on the Bazaar!

I am a late-born shopper. Not that I am so young, but rather that I have only recently truly started to appreciate – and occasionally revel in the shopping experience. My teen years were spent in harried weekend shopping trips from Kingston, Jamaica to Miami to pick up necessities. The goal was to be efficient and thrifty. And at 5’0” and less than 100 pounds, I have been, and still am, the grateful recipient of sundry hand-me downs.

Somehow in that background of frenzied shopping and fashionable leftovers, it was really difficult to contemplate the vast expanse of choices I’m faced with now in South Florida. Combined with the fact that I am an extremely impatient person with a lifelong aversion to hassle, online shopping was my best friend. The ability to pick out an outfit that actually had a chance of fitting, rather than wrestling with oversized clothes in crowded dressing rooms – or, horror of horrors, resorting to the kid’s section – is still a very attractive one to me.

However, there is something to be said for shopping bricks-and-mortar style. The energy, options and cornucopia of eye candy in a well-appointed shopping center like Aventura or the Galleria definitely elevates the shopping experience. My favorite stores are the ones that mirror the experience one hopes for when buying their products. As an avid tea drinker from a former British colony, Teavana is everything it should be – intimate, fragrant and imaginative with enough choices to keep me fascinated, and always free samples to make my shopping trip even more pleasant. Anthropologie is a curated bazaar of discovery that can keep me circling the store indefinitely. Crate & Barrel and Williams Sonoma show me how effective thoughtful displays are at enticing me for hours and keeping me coming back for more. Sure, I could shop at Williams Sonoma’s website –and I have. But there is still something special about visiting the physical space.

My main point here is that, as consumers continue to adopt technology and shop online and on their phones, retailers and landlords are going to have to get even more creative in drawing shoppers. What I’ve observed both empirically and personally is that consumers do want an experience – more than simply a transaction. A transaction can take place anywhere. An experience of discovery and beauty, curated for a particular audience is something that is irreplaceable. And invaluable. So bring on the bazaar, the interactive experience, the delicious food, the carefully chosen goods presented in beautiful, innovative ways. I’m ready!

Keisha McDonnough
Research Analyst, Retail
+1 (954) 990-0844
keisha.mcdonnough@am.jll.com

From Mobile Wallets to iPad Checkout – Technology Drives The Future of Retail

Walking the EXPO floor of the NRF conference Retail’s Big Show, it’s clear again that technology plays an integral role in the future of retail.  From iPad checkout to mobile payment technologies to advanced checkout lanes to biometrics and geofencing, retailers are inundated with a plethora of vendors and options to improve productivity, increase sales, and create the store experiences they need to keep consumers coming to their brick and mortar locations.  Social media continues to be an interesting topic of discussion and it seems most retailers consider their social presence to be their virtual customer service desk, where it’s just as important to listen as it is to communicate.  They’re all focused on creating a seamless and endless aisle of products and services available to consumers no matter when, where or how. 

Many of the industry’s smartest marketers believe that mobile will get a lot worse before it gets better. From a design standpoint there are so many different and new tablets hitting the market constantly that it’s getting harder and harder to create and maintain mobile optimized sites that everyone can benefit from.  Microsoft’s Surface tablet and Apple’s iPad Mini have raised the bar on what people expect from a mobile tablet device.

With mobile continuing to grow – there are more cell phone subscriptions than there are people in the US and four in ten smartphone users search for a product standing in a store – competition from showrooming continues to be an issue that retailers are concerned with.  It’s clear however that fighting it is not the solution.  Not embracing things like showrooming is like the music industry not embracing digital music downloads, and we all know what happened there. 

Technology is obviously moving fast, and it’s definitely hard to keep up, but one takeaway I have from the NRF conference sessions yesterday is that most retailers get it.  They are embracing all of the changes and not hesitating to jump in and try new things.  They have to, because their CEC’s (Chief Executive Customers) expect them to keep up.

For more information please visit www.nrf.com/annual13

Or Contact:

Cindy Radney
Digital Marketing Manager
cindy.radney@am.jll.com
+1-407-782-1558

First Look From NRF’s Big Show in the Big Apple

The National Retail Federation’s (NRF) Big Show kicked off yesterday in New York City at the Javits Convention Center with a series of great First Look sessions by Shop.org on the state of the economy, a 2013 holiday outlook (didn’t we just wrap up the 2012 holiday shopping season!?), and a look at all of the trends to watch out for in the coming year.   Much like last year, a major focus of this show is of course the digital and mobile revolution, its impact on our industry, and how retailers can harness the power of new technologies and learn how to combat the apparent negative aspects that come with it, such as showrooming.  

The general consensus among retailers and leaders in the industry is that consumers want what they want, when they want it, and for a fair price. They don’t care about the channel anymore so whether they buy in-store, on their mobile device, or online, the channel is irrelevant.   Retailers have to create experiences versus transactions and build brand loyalty.  

One hot topic of discussion during the breakout sessions yesterday was the continued debate on mobile payment methods. Panelists from PayPal, MasterCard, Isis, and Merchant Consumer Exchange discussed their solutions for retailers to navigate the landscape of mobile payments. From barcode payment methods like the ones used in Starbucks, to NFC technologies on your cell phone, to PayPal options at the registers, retailers are inundated with sometimes confusing options about which method is the right choice. While there were disagreements among the panelists on which technology will win out over time, they all agreed that you can’t wait to find out. The consumer is either already using the technology or anxiously awaiting it. With technology changing every day, I imagine a year from now we will be having the same discussions with different panelists talking about some new, improved payment option that hasn’t even been invented yet. 

Today’s inspiring keynote speaker, former Secretary General of the UN Kofi Annan spoke about current global social and economic uncertainty and provided a world view of how small and medium businesses have the potential to help drive prosperity. He believes that new stable, dynamic and democratic societies have to be built on three pillars: peace and stability, development, and rule of law / respect for human rights. He predicts that six out of the ten fastest growing economies in the next decade will be in Africa and that focus on  infrastructure and energy will be drivers of the global economy in the next decade.  With all of his experiences around the world fighting AIDS, developing healthy and prosperous societies, and lobbying for more human rights, I found two of his shared stories to be particularly interesting. First, and perhaps most relevant to the technological revolution, he gave an account of a small agricultural community where they’ve implemented mobile payment technologies in which he saw a farm selling produce with the prices written on a chalk board, taking payments from people who until this option existed had never even kept their money in a bank.  Second, he gave an account of a community with a rent-a-cow program in which people can rent their milk producing livestock and sell the milk, sharing the profits with the cow owner.  Both of these examples of innovation, he believes, are helping contribute substantially to the growth and stability of that local economy.  

I’m looking forward to the rest of the the show this week, packed with more great speakers and innovators of the industry. I hope to get a chance to visit the expo halls and experience some of the latest and greatest technologies helping to move our industry forward in this dynamic and exciting retail environment. 

For more information on the NRF conference please visit www.nrf.com/annual13

Or contact

Cindy Radney
Digital Marketing Manager
cindy.radney@am.jll.com
+1-407-782-1558

 

ICSC New York 2012 – Retail Expertise!

We’ve been busy!  Check out our retail experts’ opinons from the 2012  ICSC New York Deal-Making Conference.  You can view the videos below or click here to visit our entire retail video playlist:   

View videoA Retail Portfolio for Christmas?
Unlike year’s past, an extraordinary number of retail portfolios and assets are coming to market before year end due to uncertainty in the 2013 economy.  Kris Cooper, co-lead of Jones Lang LaSalle’s retail investment team, discusses where the money will come from in the coming year. View video

 

Kris Kringle Comes to Atlanta (video)Kris Kringle Comes to Atlanta
Atlanta must be on the “good” list as it had a strong Black Friday weekend and that is expected to continue through the holiday season, according to John Bemis, Retail Market Lead for Atlanta/Southeast region.  View video

 

Possible Hiccups on the Horizon for Retail

Possible Hiccups on the Horizon for Retail
Port strikes coupled with the looming fiscal cliff and Euro crisis could put a damper on retail growth throughout the U.S in 2013., says Michael Niemira, Chief Economist with ICSC.  While the sector continues to improve at a slow but steady pace, uncertainty and shallow consumer confidence may detract from the upward momentum gained over the past few years.  View video