Posted by:
Cameron Scott
COO Integrated Facilities Management – Asia Pacific
Greetings from CoreNet. I am attending the conference here in Sydney along with some colleagues from the firm. In the ‘Leading Creative People’ session we were introduced to approaches and tools for increasing creative thinking in the workplace. What is interesting to know is that that there is plenty of creative talent in every organisation. It is just a matter of tapping into it and then implementing the ideas that spring from it. We learned that we need to give people permission to be creative, that the challenge of management is to make every employee part of a creative culture and that it is ok to make mistakes.
Did you know that the Top 5 creative drivers are:
1. Self-fulfilment
2. Recognition
3. Being part of a team
4. Artistic Integrity
5. Financial Compensation
And that the Top 5 creative killers are:
1. Risk Aversion
2. Wrong creative structure
3. Time
4. Not listening
5. Status Quo
The session prompted me to think about the way we manage creativity in Jones Lang LaSalle. My conclusion: we have the creative talent – we just need to take the time to cultivate it. I think the tools and technical presented at this session can help us do just that!
Cameron

(3 votes, average: 4.00 out of 5)
Great to hear about “creativity” in the FM industry. Excellent thoughts and comments from IFM leadership in this post.
Years back, i had the good fortune to attend a workshop by Centre for Creative Leadership (who does cutting edge research in creativity and leadership) – they were exploring the concept of creative leadership vs adaptive/innovation leadership than. What we found out (in an MNC like HP that sells IT services and products) at the workshop was:- on a straight line scale, managers who were involved in R&D tend towards creative leadership and managers who were involved in support functions like Procurement, GRE, Facilities tend towards Adaptive/innovative Leadership. Also, we found that Managers in functions like HR and some finance roles were mid point (neutral) on the scale. It makes me wonder what it would look like in a services company, like say FM. Can the FM industry have creative R&D or innovative breakthroughs in the “productization” (eg plug and play helpdesk module)or “servicelization” (eg unique JLL customer experience) of our industry? If there is, perhaps there will be more differentiation between all service providers. Perhaps it will slow down the commodization of FM servcies in the market and put less pressure on margins.
~chee leong