Posted by:
Kevin Hastings
Head of Project & Development Services, Australia
We heard from Vito Chidio that the mantra of location, location, location should be replaced with communication, communication, communication in corporate real estate departments.
Communication has many facets – within our own teams, with business unit stakeholders and with the market. I liked Vito’s comment about Telstra engaging with industry before they made a decision to issue an RFP, to understand what thinking was out there that could help them deliver a better real estate solution to the business. Weoften we see companies go straight to the RFP stage without garnering opinion from the industry.
The Telstra transition to Jones Lang LaSalle happened in record speed – 45 days. Communication was key to the success of this transition across 14,000 sites. Simple things like a daily email updating on progress, co-locating the Telstra and Jones Lang LaSalle teams and agreeing a set of guiding principals up-front.
In Vito’s summation of the DNA of corporate real estate, the characteristic that resonated most with me was taking calculated risks. You aren’t going to go anywhere by standing still. But in taking those risks, you need to foresee and understand the risk to make the correct calculation.
Kevin

(3 votes, average: 4.00 out of 5)
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